Unified Communications allows for greater, easier
more powerful interactions between employees, customers and partners, while improving the
efficiency and responsiveness of each organization. Whether it's audio and video conferencing or
exchange, your team will benefit from real-time collaboration through higher productivity and
Instant Messaging – Now you can chat with colleagues wherever you are. Send instant messages to get quick answers to questions, finalize decisions, and ensure the highest customer service. Colleagues in the office get messages on their PC desktop for quick responses.
Simplified Call Control – one-X Mobile Preferred makes it quick and easy to call. By linking directly into your corporate directory, IP office enables mobile workers to call colleagues with just a simple tap of their smart phone screen. Presence – See who’s on the phone, out of the office, or busy – no matter where you happen to be. Let your associates know your status when out of the office to ensure the most efficient use of everyone’s time.
Visual Voice Mail – With the influx of messages every day, visual voice mail helps you take control of them. See who called and left a message, and prioritize which messages you listen to – and respond to – first.
Conference Calling – Productivity soars when you get all the right people together to make decisions. One-X Mobile Preferred delivers to your smart phone the conference calling capabilities you have in the office – the ability to schedule a conference “on the fly”, mute participants, and more.
Geo Location – Know exactly where your mobile associates are at all times. Dispatch the service tech closest to your customer to help improve customer response times and customer satisfaction.